Shipping policy
Production Time
- In Stock: 1-3 days (packaging only)
- Made to order: 7-40 days
- Standard international shipping: 6-14 days
The actual production timeline may vary based on the number of orders or complexity and also may fluctuate.
To get real-time updates on the current production progress (not including shipping informations, if you need tracking your orders, please find the button on the footer named "tracking your orders"), feel free to reach out to me on facebook/Instagram/Whatsapp: oddyrealm or via email: oddyrealm@gmail.com.
Shipping Time
- USA: 6-10 days
- UK: 8-12 days
- Germany: 8-15 days
- France: 6-10 days
- Other Countries: Similar delivery times; contact us for specific estimates
Delivery times vary across different countries and regions.If you need us to help estimate the delivery time for your location, please feel free to contact us at any time.As the world is vast and complex, our delivery estimates are based on our own experience and the information provided by our logistics partners.
Therefore, they cannot be guaranteed to be 100% accurate.Which we are not able to responsible for any delays or for packages lost by the shipping carriers, but we will do our best to assist you in resolving any issues that may arise.The international taxes and import duties are the responsibility of the buyer.These charges are not included in the shipping cost, and we are not responsible for any taxes or customs fees that may apply.Please note that customs policies differ from country to country. For example, U.S. customs regulations can fluctuate and may occasionally hold packages for up to a week. These are factors beyond our control.
We may adjust our shipping methods according to regional conditions. In special cases, if customers are able to assist with customs clearance, it would be greatly helpful to both sides.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Please note that, in addition to the extra cost of faster shipping, a small compensation fee may also apply to cover the delay of other pending orders.We sincerely appreciate your understanding and cooperation — thank you!
Order information and address accuracy
Before confirming your order, please ensure that all your personal information and shipping address are accurate and complete.If a package is returned to the sender due to an incorrect or incomplete address, additional shipping fees will be charged for reshipment.
Damage Claims
If your item is damaged upon arrival, please send a video (photos are not accepted) to our email: oddyrealm@gmail.com.
We will respond within 1 day (24 hours), excluding weekends and holidays.
You can choose either a replacement or refund.
